1. INTRODUCTION AND LEGAL NOTICES

The purpose of this document sets out all the terms that govern your use of this site (such ashttps://alvuria.comand to purchase items in the Portugal and Spain and the Continental. For logistical reasons, then the sale of the items from the stock standard is not available to the outermost regions, in particular in the Islands of the Portuguese Azores, and Madeira) and the Islands of Spain (Canary islands).

2. THE SCOPE AND GOVERNING LAW

These Terms shall be governed by the laws and the Policies of the European Union, and in particular with the Directive 2011/83/EU) and to Regulation (EU) 2016/679 (RGPD). They apply to all users who choose to access the site from any such Member State of the EU.

3. YOUR USE OF THE WEBSITE AND THE LEGAL

You agree that your use of this website is only for reference and claims are legally valid. When you place an order, you represent that you are of legal age (over 18 years old and have the legal right and ability to enter into a contract.

4. THE ACCURACY OF THE DATA AND TO PREVENT FRAUD

The user must provide the contact information to be truthful and accurate. The ALVÚRIA reserves the right to cancel any order, with no evidence of fraud, claims of false or malicious in nature, to inform the relevant authorities if necessary.

5. THE CONCLUSION OF THE CONTRACT

The agreement between the ALVÚRIA, and the user will only be considered finalized after the shipping A confirmation of Shipping e-mail address, the time of the acceptance of the order shall be final on the part of the seller.

6. THE CANCELLATION WINDOW FOR REVIEW (THE CURTAINS)

Due to the nature of personalized and precision of the flow, the production craft, the user will have a maximum of Five (5) hours after the completion of the payment to request a change or cancellation fees. After this period, the output (the cut of the cloth is started from the control, making it impossible for any cancellation or refund.

7. ARTICLES ON BESPOKE AND CUSTOM-MADE

The ALVÚRIA specializes in the supply of goods made according to the exact specifications of the customer. The Client acknowledges and agrees that, by treating each of the items are unique and produced to order, this is impossible, to resell to a third party, the sale is considered final.

7-A CONFORMANCE, AND THE ERRORS MADE

Without prejudice to the nature of custom items, the ALVÚRIA ensures the full compliance of the product with the specifications requested by the Customer. If the article is defective in workmanship or errors to the creation (in particular, the dimensions that are beyond the tolerance of the technique set out in clause 10), the ALVÚRIA you will be responsible for the collection and replacement of the article, at no additional cost to you, or you receive a full refund if a replacement is not technically feasible to do so.

8. EXCLUSION OF THE RIGHT OF FREE RESOLUTION

In accordance with Article 16.Paragraph, point (c) of the Directive 2011/83/EU) and Article 17.No DL 24/2014, of the right of withdrawal/return 14 days DOES NOT APPLY the goods on your own. The sale of the goods by the measure shall be final and not subject to return or exchange for us to repent.

9. THE LIABILITY OF THE MEASUREMENT IN THE CUSTOMER'S

You are solely and exclusively responsible for the accuracy of any of the measurements are entered in the configurator. The ALVÚRIA, produced the piece strictly based on the information provided, it does not take on any claims arising from errors in measurement, which are external to the process of production.

10. THE TOLERANCE OF TECHNICAL TEXTILES

For the case of textiles and clothing guide, the user acknowledges acceptance of technical +/- 1,5 cm) in the final dimensions. This variation is a standard, sector-european and does not constitute a defect in workmanship or lack of conformity.

11. NATURAL VARIATIONS, AND COLOR SCHEMES

Slight variation of color, due to the calibration of the screens, or of the nature of the fibres and the different parts of a dye is a part of the identity of the product only and does not constitute a defect.

12. PRICE, DOWN PAYMENT, AND AN ERROR-FREE MANNER

All prices are inclusive of VAT at the legal rate in force. In the case of an obvious error (snip by a computer failure), the ALVÚRIA reserves the right to cancel the order with a full refund for the error on the training of the will of the contract.

13. THE DELIVERY AND IN THE PROTOCOL OF INSPECTION OF

At the time of delivery, if the packaging is damaged, the Customer must register for compulsory on delivery: “RESERVATION FOR ANY VISIBLE SIGNS OF DAMAGE”. Without it, the ALVÚRIA will not be able to sue the insurance of transport, not replace, the article free of charge for any damages caused while in transit.

13 A. THE SHIPPING cost AND RESPONSIBILITY of

1. The shipping costs are to be presented to the Customer at the time of checkout prior to the completion of your order, and are the sole responsibility of the Customer, unless the campaign is in full force.

2. Campaign for Free Shipping: Apply it only to the articles of the standard (non-custom purchases exceeding the value declared on the website.

3. The curtains Measure: Because of the bulky items, and the logistics expert, the curtains, the measure is subject to the rules for the submission of their own. The final price of the shipping is determined on the basis of the size, type, track, and target.

4.  Delivery restrictions: All the items of the standard (non-custom) are issued exclusively in Portugal and spain, and the Spanish Mainland. Orders placed for delivery to the Islands, Portuguese, or Spanish, with the exception of the Balearic islands, spain), which contains only items in stock will be automatically canceled and refunded by the same method of payment.

14. THE RETURN OF THE ITEMS IN THE STOCK (STANDARD)

Only items of the standard (non-custom), you have 14 days to exercise your right to return. The shipping costs for the return of any part of Europe to the Uk, they are of the the sole responsibility of the Customer.

15. THE LEGAL GUARANTEE OF CONFORMITY AND A COMPLAINT PROCEDURE

Under the terms of the decree 84/2021, all items are guaranteed for 3 years. In the event of lack of conformity is the responsibility of the ALVÚRIA, the Customer must:

1. E-mail contacto@alvuria.com the photos, which show an error or fault.

2. After the validation of the technique, the ALVÚRIA will pick up your article and send a new copy that is fixed in the nature of a priority.

3. Safety: All of our blinds are manually operated, and are to comply with the european standards concerning the prevention of the risk of strangulation to children.

16. INTELLECTUAL PROPERTY

All rights on texts, images, and design algorithms that belong to the ALVÚRIA. It is prohibited to non-authorized use of such content.

17. DISPUTE RESOLUTION

• The book of Complaints, Email to: https://www.livroreclamacoes.pt

• ADR: TRIAVE – Guimaraes. https://www.triave.pt

• The platform ODR (EU): https://ec.europa.eu/consumers/odr

18. GOVERNING LAW AND JURISDICTION

This agreement shall be governed by the laws of portugal. For any dispute to court, he was elected as the venue of the circuit court of GuimarãesIn Portugal without prejudice to the statutory rights of a consumer, provided for in the legislation of the country of his habitual residence (in the EU Regulation no. 1215/2012).