Free shipping on orders over 120€
All the items in Stock have a standard, and is ready for immediate shipment.
All items are made by hand exclusively for you, by doing the exact dimensions that you have entered it in our selection.
The responsibility is entirely on the client. The ALVÚRIA produce the play strictly according to the measurements posted on the site. As the fabric is cut specifically for you, we do not accept returns for errors made in the measurement.
We strongly recommend consulting our Guide to the Measurement before place your order
Yes. For the case of textiles and clothing craft, there is a tolerance on the technique of ±1.5 cm and is accepted internationally. This variability is intrinsic to the behavior of the tissue and is not considered to be faulty.
We make every effort to make sure colors are represented accurately, but the calibration of every monitor, smart phone and all the different parts of the dye of the fabric may cause slight variations in the tone. These changes are natural, and do not constitute a defect.
Portugal, Spain, and France
Rest of Europe:
Because of the international transportation, the time-to articles as it may stretch up to 20 business days.
As soon as the goods leave our logistics centre in Guimarães, portugal, we will send you an e-mail with the tracking link, tracking) international track your delivery in real-time.
No. The campaign to free shipping only applies to the items in the Stock (standard).
The the curtains Measuredue to the customized and large, they are subject to the rules, to send their own, and do not benefit from these campaigns.
THIS IS THE MOST IMPORTANT RULE:
At the time of delivery, if you notice that the box is crushed, wet, or damaged, you must write to be obligatorily on the relay (terminal or digital): “RESERVATION FOR ANY VISIBLE SIGNS OF DAMAGE”.
Without it, the operators disclaim responsibility for ALVÚRIA will not be able to replace your product, free of charge.
Features 48 hours send us photos of the damage to the contacto@alvuria.com.
Absolutely. The website ALVÚRIA it uses security protocols (SSL or HTTPS), and complies with the international standards of the PCI DSS.
Your credit card information is encrypted and ALVÚRIA will never have access to the full details of your credit card.
You can pay securely using MB WAY, bank transfer, Credit Card (Visa/Mastercard), or international practices through WooPayments.
It offers you a window of 5 hours to cancel or change your order. After expiry of this period, the cloth is cut off, and the production begins, it is not possible to cancel or refund to you.
The ALVÚRIA take full responsibility. We will arrange for the repair or replacement, free of charge in accordance with the statutory warranty of 3 years in force in the European Union.
Always follow the specific instructions that are included. As a general rule, we recommend that you wash, professional dry-cleaning or programs are very delicate. Damage caused by inadequate washing will void the warranty.
Yes. All of our engines of beads and chains to comply with the european safety standards to prevent the risk of strangulation to children.
E-mail address: contacto@alvuria.com
Free on orders over 120€
SSL encryption
Total satisfaction or your money back.
Design essencial. Elegância em cada detalhe.
English
